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Director, IT (24598)

RESPONSIBILITIES:

  • Manages, hires, monitors, evaluates, coaches and enhances the performance of IT staff in corporate offices
  • Develop and executes a contemporary IT roadmap consistent with a growing company
  • Full responsibility for all IT infrastructure and operations
  • Builds and maintains integrated enterprise applications that support the operations of the company which includes, but is not limited to ERP, CRM, HCM, and Marketing Automation applications
  • Manages IT Helpdesk in accordance with internally developed SLAs for various services such as, but not limited to telecommunications, email, content management systems, ERP, HRIS systems, etc.
  • Oversees the administration of the Corporate WAN, including compute layer, storage layer, and network layer
  • Maintains the infrastructure for the corporate website
  • Maintains and enhances corporate telecommunications strategies, including unified communications platforms, and their components
  • Researches, recommends and implements strategies and/or hardware/software enhancements to increase employee productivity by studying organization goals, strategies
  • Defines standards, guidelines and quality assurance with respect to IT deliverables
  • Follow PMI standards (or similar) to manage projects through the project lifecycles of initiation, planning, execution and closure
  • Responsible for Corporate IT Security standards, including working with other teams to define and enforce these guidelines
  • Manages corporate IT activities with respect to security certifications/compliance including SOX, PCI and SOC

Required Qualifications - About you:

We are looking for candidates who possess the combination of the following achievements, skills and behaviors:

  • You have proven experience. You have 10-15 years of IT experience with a minimum of 5-7 years in a senior management role
  • You're bright. You have a Bachelor degree in Information Management, Computer Science, or other related field.
  • You ve already proven your technology leadership expertise by running and maintaining a 24x7 environment in the past. You have the proven ability to work effectively with customers, contractors, and vendors. You ve done this before but remain hungry and excited about doing it again with us.
  • You re street smart. You re THE definition of a self-starter and a problem-solver. You re resourceful and ruthlessly pragmatic. You have experience with handling multiple projects and tasks, making decisions and solving problems while under pressure, and prioritizing and organizing effectively.
  • You re an open book. You communicate crisply. You go out of your way to be transparent in your actions and words. You manage down, around and up with the same enthusiasm and without playing politics. Excellent written and verbal communication skills
  • You have a global mindset, with a sensitivity to and willingness to work across cultures and time zones.

Skills & Personal Characteristics:

  • Ownership
  • Passion
  • Pride
  • Trust
  • Integrity
  • Innovation
  • Customer Centricity


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