Project Manager I, Customer Success (24586)

This is a unique opportunity to join the market leading company that has not only has 30+ years of proven success but also has a significantly under penetrated opportunity in a $30B addressable market. PROS culture and the truly extraordinary people who work here are at the very core of our success. We have a passion for what we do, and we won t stop until we ve delivered on our promises. We re committed to the success of our customers. That s why we think harder and dream bigger so our customers can go even further than they ever imagined possible. Our people make PROS stand out from the rest. if you want to be a part of something truly extraordinary, come help us shape the future of how companies compete and win in their markets.

Project Manager I, Customer Success - PROS

If you are an analytical person with business acumen and strong project management skills and you are familiar with pricing concepts, economics, and software projects, consider joining PROS. We will provide you with the opportunity to be part of a cutting edge software company. We offer opportunities to utilize your talents and to grow your career in a fast growing, early stage market.

PROS is the recognized leader in enterprise pricing software solutions. We are looking for customer success personnel to help our growing company meet the strong demand for our products and services. We need applicants with strong project management and analytical skills to help shape the future of pricing and pricing solutions.


  • Identify and deliver quantifiable business value that is consistent with the customer s objectives.
  • Establish, track, and manage project expectations as related to critical path activities for application deployment.
  • Contribute to customer satisfaction by providing timely and functional solutions.
  • Utilize implementation methodologies and best practices to deliver projects successfully.
  • Ensure that all project deliverables are met on time. Track progress and provide status reports.
  • Identifies and mitigates implementation risks. Manage and control project scope.
  • Provide summary of implementation costs versus plan.
  • Provide timely communications (verbal and written) to leadership, project teams, and business customers as appropriate.
  • Work alongside functional, industry, and technical specialists to assist with the implementation and integration of innovative solutions including methods, techniques, tools, change management, and training.
  • Analyze business processes that will contribute to the configuration of PROS Pricing solutions.
  • Understand pricing software solutions and price management solutions to maximize customer value.
  • Must be able to work alongside multiple disciplines within PROS, such as business development, product management, and development.


  • A technical bachelor s degree or business degree with analytical experience.
  • An MBA or Masters with a concentration in math, statistics, finance, economics, or engineering is a plus.
  • Experience managing and leading large-scale implementation projects through the entire project life-cycle.
  • Strong analytical (statistics, financial analysis) skills.
  • Experience with requirements definition and/or business process definition.
  • Excellent written and verbal communication skills and comfortable in customer environments.
  • Strong aptitude for analytical concepts, demonstrated leadership ability, strong verbal and electronic communication skills.
  • Strong customer focus, excellent teamwork abilities, integrity, and relationship-building skills.
  • Time management skills are a must, as well as the ability to be flexible and creative.
  • Experience with project management tools.
  • Ability to travel up to 50%


  • Previous consulting experience is preferred.
  • Experience in pricing, revenue management, SCM or CRM is a plus.

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